About Phoenix

PHOENIX is built on the belief of providing our customers with the highest quality of service possible while dedicating ourselves to educating professionals for FREE!

PHOENIX understands the importance of your trust & the safety of your client’s family, so we treat every home as our own. With rapid response times, common sense decisions & an elevated level of professionalism, PHOENIX takes great pride in helping our professional partners in the real estate industry.

As a local Realtor we find ourselves in need of a mold remediation company more than most people. I met Joe and Michelle years ago at an education event they held at our office. They took the time to make sure we knew as much as we could about mold as we needed. I was so impressed with their level of knowledge that anytime I even think we have a small mold issue, they are the only one we call. They have gone above and beyond for our clients time and time again. The most important part of the relationship is trust. We know if we recommend them to our clients, they will treat our clients with the same care we do. We know they will do the work that is necessary and let us know when something is not necessary.  We 100% recommend Phoenix Restoration whenever we have a mold issue!

Lisa Wright, The Lisa Wright Team-Lehigh Valley Pennsylvania | Berkshire Hathaway HomeServices, Fox & Roach REALTORS



Looking for a knowledgeable, honest, professional mold remediation services that care about people more than their own wallet? Please stop searching here, with PHOENIX RES! Sounds like a commercial? Surprise, it’s not! Trust me, Phoenix is the one you need and want! The epitome of professionalism, integrity and humility! Our experience was exceptional, to say the least. Throughout the whole nerve-wracking process (for us), Joe was very patient, he went above and beyond communicating and explaining every detail of every step along the way as the project unraveled; from demolition to remediation. There were no surprises, everything was explained thoroughly, all questions answered, anxiety put to rest. Most importantly, we have never met anyone as kind, generous, and honest as Phoenix. Joe inspected not one, but THREE houses for us, no charge! He could have stopped and remediated any one of them, but he cared more about our son’s well-being than his own time or money made on so-to-speak “bigger jobs.” (We were astounded by his knowledge of medical implications of mold, more versed than most medical professionals we met). Furthermore, have you ever heard of refund after signing a contract, just because the job was completed sooner than anticipated? I haven’t, not until Phoenix. If that doesn’t scream integrity, then I don’t know what does! Furthermore, Phoenix’s generosity and dedication to their clients does not stop there. To put our minds at ease, they continue to periodically check up on the house. We are forever grateful to Joe and his crew for putting up with us through the process and continuing to do so. Thank you, Phoenix!

The Tashlyk Family, Homeowners



This is not the first time I have had a client use Phoenix for their services. I’m always happy with the work, the prices, the staff (Michelle and Joe and all) they are the one call you want to make anytime there are environmental concerns. Thank you very much!!

Mary Ann Baunach, Re/Max Central



Phoenix Restoration inspected our newly purchased home and found some serious mold problems. They were able to work around our very demanding schedule and remediate the affected areas in a timely manner. They were kind, honest, efficient, and professional every step of the way, and I would recommend them without a doubt.

Kevin Layfield, Homeowner



Trust me; Phoenix is the one you want to do your mold remediation. I was looking for someone trustworthy to complete mold remediation at my house and a trusted friend highly recommended Phoenix. I am very grateful that he did. My experience from the very beginning to the end with Phoenix RES was top notch. They communicate well, are easy to contact, are friendly, professional, courteous, and I could go on and on. Scheduling was never an issue at all. Joe came out to inspect my house for free and explained thoroughly what the problem was, what the plan was going to be, what I could expect/anticipate, and how to get the process going. Knowing that I have little ones at my house, Joe gave me options of which treatment material to choose. There were no surprises: everything was explained; questions are answered; quote was very reasonable. The project was done in span of three days and the crew were self-sufficient. Phoenix crew were ABSOLUTELY WONDERFUL. They protected and sealed areas, were very neat in their work, were respectful of property, and did what they explained they would do. Again, no surprises. On top of that, they identified a source of leak that was the cause of mold growth. They even took off $$ from my final bill because it took them less time than anticipated to complete the work. This honesty and integrity alone earned them praises. The Phoenix crew are without a doubt a combination of professionals who not only are excellent at what they do, but are also honestly good, decent, caring individuals. Given that mold is the reason why we crossed path, I sure hope that I will not need their excellent services again. But if the need arises, or there is anyone else looking for mold remediation, LOOK NO FURTHER. Phoenix IS the one. Thank you, Phoenix crew!

S. Miller, Homeowner



My team and I were so fortunate to meet Phoenix over two years ago. I personally appreciate the classes that you teach to my Team and I, as well as the rest of our association. In addition, I have been extremely impressed with your business practices, and so have my clients. You stand out among remediation companies in several different ways. First of all, you are sincere in your aim to truly put your clients in the best hands by using your service versus using another service. Secondly, you are extremely fast returning calls, text messages, and emails. It seems that you and your team work 24 /7! This goes above and beyond the call of duty. And lastly, you have provided quotes for several jobs where you have had competition. I can honestly say you have always had the most competitive price, as well as what seemed the most comprehensive service plan. Our team and other agents in my company hear my praises for you and your company. I will continue to refer Phoenix without any hesitation and with the utmost confidence that your company will provide the very best in service and protection to our clients, as well as your clients. Please never hesitate to have anyone call me for a review. It will obviously be stellar!

Nathan Guttman, The Nathan Guttman Caring Team | Keller Williams Real Estate



I have worked with Joe Murphy and Phoenix Restoration on several occasions and each time they have proven to me that they go above and beyond to make sure the property is safe and the customer is happy. I have worked with several remediation companies in my career and no other company has shown me that they are as competitively priced or as professional as Phoenix Restoration. I highly recommend this company and would be happy to use their services every time that I may need them.

Jim Galligan | Keller Williams Real Estate



Joe and his staff are wonderful to work with and get the job done in a timely manner. His pricing is very reasonable compare to others in the area.

Denise Barker | Realty Executives, Pocono Pines



I have used Phoenix Restoration to remediate all types of mold situations for years. They provide concise
diagnosis, accurate estimates & quality work. For all properties, residential & commercial, Phoenix provides an expertise unparalleled in the industry today.

Brick Quinn, Associate Broker | Remax Results



Thank you Phoenix for your quick response and your professionalism. I can always count on you to assist me with my clients.

Bernadette Blackwood | Keller Williams Real Estate



Bravo to Phoenix Restoration for hosting a timely and educational training event! My working knowledge about this environmental issue has been greatly expanded…now I can really help my buyers and sellers!!

Susan Caliman, Realtor | Cassidon Realty Corp



I’ve worked with the folks at Phoenix many times and I am always impressed by their promptness and efficiency, but it doesn’t end there! They pride themselves on giving advice to save their customers the costs of unnecessary procedures that other companies want to get their customers to pay for. When remediation is necessary, Phoenix’s prices are very reasonable. They’re my first call!

Jim Christman, The Jim Christman Team | Keller Williams Real Estate



Phoenix Restoration was kind enough to give our Keller Williams Allentown office a class on mold, for free. It was clear that they “really knew their stuff”, and enjoyed sharing their knowledge.

Mark T. Baechle, MBA | Keller Williams Real Estate



Thank you so much for your help with Dogwood Terrace! You always go above and beyond and it is much appreciated! You have a great heart and I really appreciate it! You made a nice couple very happy!

Arlene Quirk | Keller Williams Real Estate




I can’t express my appreciation for the work done for me by Joe Murphy and Phoenix Restoration. I am involved in the real estate industry in the Pocono area in several capacities: as a Realtor, as a builder and as an investor. Joe was referred to me last year after torrential rains followed heavy snows causing rivers of water to run through a home we had just completed renovating. To make matters worse, hydrostatic pressure was causing water to come up through the concrete slab. Not bad enough? Okay – so we had just listed the house and were going to have an Open House in a few days.

I was given Joe’s number by a respected friend. Joe said he would take care of the problem and took all the property information. I was more than amazed when a couple hours later Joe was at the house dealing with all of the water issues. In a completely *un*-Pocono-like manner, Joe showed up earlier than promised. He returned to the house at least 5 times over the next 12 hours checking on the progress of the drying out of the carpeting
and walls. And over the course of the next few days he returned repeatedly until everything was bone dry.

My experience with Phoenix Restoration far exceeded my expectations. Such excellent, quick service is very, very hard to find these days – in the Poconos or anywhere else for that matter. By acting quickly Joe saved me even more headaches and expenses by limiting the amount of damage done by the water issue.

Without any hesitance whatsoever, I recommend Phoenix Restoration. Since then, all my dealings with Joe have been met with the same high standards and quality of service. Consider yourself lucky to have found such a fine company to work with.

Fred Weiner



Thank you for your assistance on the recent insurance matter that we worked on together. Your work was instrumental in arriving at a favorable settlement for our client. Your services were delivered promptly, courteously and responsively. I would not hesitate in recommending you for similar assignments in the future. I look forward to working with you again.

Thomas M. Regan, Esq.



We have done removal and tear-out work for Joe and Phoenix Restoration. They are a great company to work with, very precise and everything always runs smooth!

Brian Davis, Owner-Operator Full Circle Removal